COVID-19 Pandemic Response: Where Are We Now?
As Governor Cox has relaxed the state mask mandate, we have been excited to allow clients back inside the hospital for consultations. It has been so great to see many of you face to face once more. Thank you for your patience during the trials of dealing with the upheavals that the past year has thrown into all our lives with the COVID-19 pandemic and government mandates. Until the positive cases of COVID-19 drop further, we will continue to ask that you remain in your car when you arrive until we escort you into the hospital so that we can take you directly to an exam room to avoid congregating in the lobby. Since our exam rooms are too small for adequate social distancing, we ask that you continue to wear a mask while here for your appointment. Please have family members stay home if there is any chance that they may have been recently exposed to COVID-19 or are showing any signs of viral infections, such as a cold and flu, to help us limit the spread of all infections. We are always happy to serve you curbside if you desire!
In order to preserve more time for our loyal pet owners, we are currently only accepting new clients from the local area or on referral by a regular client and not accepting anyone that is simply looking for a one-time service. We are grateful to those who have been understanding of our prepayment request to reserve your appointments. This helps ensure that you have a dedicated, reserved appointment when you need it. We hate to turn away loyal existing clients and avoid it whenever possible, but there have been times when we have been too overwhelmed to handle even one more case. Please understand that if we must send you elsewhere, it is only because we know that you need care that we are unable to provide, not because we don’t value our relationship with you.
